Stinkyink wouldn't be the company it is without the people that work here. These individuals do everything from answering the phone and shipping your orders, to sorting the accounts and wrangling the bits and bytes that make up our website. If you want to find out more about our team you're in the right place.
Customer Service Superstars
Kirsty Barlow – Customer Service and Product Manager
Kirsty heads up the customer service and product division at Stinkyink, making sure humans are treated as humans, and products as products. Though entertaining when this gets mixed up, it can be awkward, so she keeps a firm grip on reality whilst keeping us number 1 for customer satisfaction. She's slowly coming to terms with the fact she's not the main Pokemon Master at Stinkyink, but Pokemon Padawan has a nice ring to it.
Tara Ward – Customer Service Wizard
Tara handled her first ever issue with "sorry it's not playing cricket".
This instantly made her a Stinkyink favourite, and coupled with her
outstanding brownies (they're all ours, mwahaha) and knowledge of golf,
it's as if she's always been here. She motorbikes, she bakes, and she
gets terribly confused by anyone who wears glasses.
Sophie Haycocks – Customer Service Terrible Baker
We think Sophie is the latest addition to the Stinkyink team, but we're not sure, it feels like she's always been here. A self-proclaimed "excellent cook, terrible baker". We're enthusiastically encouraging she practice her baking on us as willing test subjects. Though maybe she's lying and is an excellent baker. Sophie isn't even her real name, so you never know.
Elly Bourne – Customer Service Experienced Shopper
You've heard of Cardi B - now let us introduce you to Elly B! Elly does a lot of research in her spare time (and by "research" we mean shopping). As a shopping addict, Elly knows what qualifies as great customer service. You'll find her out and about with family and friends, enjoying the sun.
Charlotte Ball – Customer Service Social Influencer
With a history of fencing, be sure not to cause Charlotte any offence. One of our creative spirits. Passing the time with photography, designing and baking. Charlotte has been supporting us with our social media presence (since all the cool kids are printing these days).
Sandra Wilson – Head of Stores
Sandra oversees our despatch department, ensuring all of your orders
get processed, packed and shipped the same day you order, each and
every working day. With the all-powerful authority relating to how many
free-pens and business cards you get with your order, without her there
would be anarchy in the stores... Well, maybe not that bad, but she
Joy Grubb – Head Store Assistant
Joy is Sandra’s go-to woman, with an incredible ability to get
things done. A warehouse picking machine, the rate Joy can get through
orders really is something to behold. With a keen eye for accuracy and
attention to detail, Joy is also making herself a name as a website
critique, frequently pointing Matt towards the latest issue to be
addressed. Looking to get to know Joy? Just mention photo paper and she
can talk to you for hours, she loves the stuff.
Jenny France – Store Assistant
If it needs picking or packing, then Jenny is the woman for the job.
Faster than a speeding bullet, Jenny helps to ensure your ink gets out
of the warehouse and on the road in a jiffy!
Our digital magicians
Oliver Wallbank – Head of Design and Development
Game designer. Web developer. Accessibility expert. Avid doodler. Meme generator. Complete weirdo. Usually found swearing at computers until they work. If our website stops working - it's probably something he did (sorry in advance).
Matt Hargraves – Developer / "Master of Rubies"
Our king in the north. Talented Ruby on Rails developer. Usually fixing anything Ollie breaks. If he's not running reports, he's... well... running... for the fun of it!
Lee Garrington – Digital Marketing Specialist
SEO, PPC, CPA...no we don’t know what they are either. That’s why we employ someone who does. If someone is searching for printer ink it’s Lee’s job to ensure they sniff out Stinkyink. Like Andy, Lee is a Wolves fan (it helped in the interview), he still collects CDs and hates streaming (hey, it’s 2021!). He also loves travel, cooking and is a meditator. Aiming to bring a touch of Zen to the world of printer ink.