Is there a minimum spend for an account?
We ask you spend, on average, over £150 a month for a business account. This is an advisory amount to make sure you get the most out of your business account.
Why do I need to pay for my first order?
In short, for our security. Printer supplies are often targeted by fraudulent customers, who are getting more advanced. One paid-for order helps our security checks and gets everything finalised nice and fast.
How long does it take to process my application?
You get instant access to your online account. We'll be in touch in around 10 minutes to say hi and check you have everything you need, we're here 8:30-5pm Mon-Fri.
Is this a contract?
Nope! We're so confident you'll love our service that there is no long-term commitment. If you're not pleased, you can stop using us at any time.
How long does the account last? Do I need to reapply?
If your account is inactive for 12+ months, we will need to check your details for a new order, just to make sure nothing has changed. Otherwise, there's no need to reapply or update.
How do I order?
Online, email, fax or phone your order over. We'll get it processed for you and let you know when it's sent out.
Can we use our own order numbers?
Of course. Just let us know when you order and the system will automatically set it. If you don't require set purchase order numbers, you'll just get a standard order number from us.
Can we order online with our account?
Yes! You can do everything you need on the website, but we're always here if you prefer the human touch.