Is there a minimum spend for an account?
There's no minimum spend for a school account—but if you only have 1 printer that does a few pages a month for a classroom, it's probably easier to just order by card!
How long does it take to process my application?
You get instant access to your online account. We'll be in touch in around 10 minutes to say hi and check you have everything you need, we're here 8:30-5pm Mon-Fri.
Is this a contract?
Nope! We're so confident you'll love our service that there is no long-term commitment. If you're not pleased, you can stop using us at any time.
How long does the account last? Do I need to reapply?
If your account is inactive for 12+ months, we will need to check your details for a new order, just to make sure nothing has changed. Otherwise there's no need to reapply or update
How do I order?
Online, email, fax or phone your order over. We'll get it processed for you and let you know when it's sent out.
Can we use our own order numbers?
Of course. Just let us know when you order and the system will automatically set it. If you don't require set purchase order numbers, you'll just get a standard order number from us.
Can you post to different addresses/contacts?
Yep, we can save as many as you need and they can be as granular as the classroom you want it going to.
Can we order online with our account?
Yes! You can do everything you need on the website, but we're always here if you prefer the human touch.