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How to fix the Oki Toner Waste Bin Full Error Jul 14, 2011 11:11 by Matt Bird

Are you experiencing an error on your Oki printer where the status is set to paused, with an error that reads like this:

  • Oki Toner Waste Bin Full
  • Oki OPC almost at end-of-life
  • Oki Warning messages on files in your print queue

One of our lovely twitter friends, and printmaker/illustrator customer, Celia Hart recently bought to our attention an issue with her Oki printer, which we’ve found the answer for.

The new Mac OS X 10.6.8 update is causing problems with a select range of Oki printers. If you’re not using a Mac and still having this problem then let us know, as you’ll be experiencing a separate issue!

If you are sitting staring at a Mac nodding to yourself then don’t fret, read on below for how to resolve this issue.

Fixing the Oki Printer Error Message

Handily there are two ways to fix this issue. The first method is how our tech guru/technology-breaker-extraordinaire got past the issue when he recreated it in-house on his Mac (bringing the whole office down with him!). The second is the official Oki announcement found on their website.

Fixing it the Andy Way

  1. Make sure you install Snow Leopard Drivers for your printer from the Oki website
  2. Add your printer in “system preferences” -> Print & Fax
  3. Add an IP printer, ensuring protocol is set to LPD. Enter the IP of your printer then select the correct driver by selecting “print using” -> “Select Printer Software…”
  4. Find your printer, select and press Okay (Andy pro tip – use the search box to speed it up!) Then Press OK.
  5. Give your printer a nice name, Andy called his Andy, because he’s awesome.
  6. Happy printing!

Fixing it the Oki Way

For this example we will use ColourPrinter as the name of the printer affected by the 10.6.8 update.

  1. From the Finder menu choose Go, then Go to Folder.
  2. Enter /etc/cups/ppd in the Go to Folder dialog box and choose Go.
  3. Find the ppd named ColourPrinter.ppd. (This is the same name as the ColourPrinter in Print and Fax with a .ppd extension.)
  4. Drag the ColourPrinter.ppd to the Desktop.
  5. Open the ColourPrinter.ppd with TextEdit.
  6. At the end of the PPD add the following line exactly as written: *cupsSNMPSupplies: False
  7. Save the modified ColourPrinter.ppd to the Desktop.
  8. From the /etc/cups/ppd folder, move the original ColourPrinter.ppd to the trash. Authenticate when prompted.
  9. Drag the modified ColourPrinter.ppd from the Desktop to the /etc/cups/ppd folder. Authenticate when prompted.
  10. Printing should now work as expected. (You may have to start the print queue if it was previously paused.)

Please remember this is a temporary solution to the Oki Toner Waste Bin Full Error

Once apple provide a full resolution and update to this issue you will likely need to reinstall a fresh copy of the driver. But until then, this will help you print :)

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  1. terrie says:

    I have been getting the above error since updating my computer to the OSX 10.6.8. I have been ignoring the error message. A new problem, however, has come up.. (my model is the C8800n) there are black streaks appearing on one side of the paper. I wonder if this has anything to do w the error message, or a drum problem? My drums are 75%.

    • Tide says:

      Terrie, I had the black streaks issue a while ago too, it ended up we had to purchase a new drum not the toner, you can still use the toner.

      • terrie says:

        I have changed toner and drums. Changing the drum solved the black streaks, NOW I am getting red streaks. ahhhhh. So, I purchased the Magenta drum…have not installed it yet, hope that fixes the problem. This machine is getting expensive.

  2. Marco says:

    Hi, I have updated to Mac OS X 10.6.8 on an Apple A1186 (EMC 2113) and run the latest OSX 10.6 -10.8 Oki driver for my C810. Neither of these solutions have worked.
    Any other ideas?

    Thanks Marco.