Stinkyink’s Quality Guarantee
We believe our customer service is unsurpassed. We extend this to our products, and are so confident in their performance we offer a 100% Guarantee on them.
We source only the highest quality cartridges from ISO and DNI approved suppliers. If you experience any problem with your cartridges you can rest assured your money is Safe. We will offer either a replacement cartridge or a FULL refund on all purchases up to 6 months from when the order was placed, which ever you would prefer, with no hidden questions or small print. It really is that easy.
Simply Phone or Email (firstname.lastname@example.org) with your issue and we promise to:
Lasting up to 6 months after the cartridge is purchased, this guarantee covers ALL cartridges sold at StinkyInk – and we are confident you will never need to use it as our quality tested cartridges are designed for optimum performance.
Ultimately the choice is down to you, we stand by our promise and any issue seen is remedied easily by our great customer service team on hand to help you.
We take quality seriously in everything we do at Stinkyink, from the sourcing of quality compatible cartridges, to the way we package them and ship your orders, even extending it to the staff we employ to help you with your queries.
Stinkyink.com has been fully ISO 9001 certified since 2004, with further BSI accreditation in 2010. You can only receive ISO 9001 certification by adhering to strict quality guidelines, ensuring the highest quality products, service and operations.
Stinkyink Supplier Guarantees
We extend our strict quality practices to all of the cartridges we sell. We make sure all of the third-party cartridge manufacturers we use have the same rigorous testing in place that Original Equipment Manufacturers adhere to.
If a supplier does not haveISO 9001:2000/2008 - relating to High Quality Manufacturing and Products - and ISO 14001:2004 - relating to minimising Environmental Impact - we do not buy from them, it’s as simple as that.
It’s these rigorous efforts which ensure you receive only the highest quality printer cartridges at competitive low prices.
Investors In People
We are also the proud holders of Investors In People (IIP) accreditation since 2007.
This means all of the staff at Stinkyink.com are fully trained with a high level of expertise. We take this a step further, investing heavily in training to guarantee staff are brilliant not just in their direct role in the company, but also for numerous other areas of the business. That way, no matter who you get hold of you’re sure of a brilliant service.