Epson ink cartridges cannot be recognised? Nov 03, 2010 10:39 by Matt Bird
Whilst we quality test and guarantee every cartridge we sell, there is the occasional unavoidable issue with epson ink cartridges not being recognised. Handily, it is a simple enough issue to solve, so read on to see how to get printing again.
How to fix compatible Epson ink cartridges not being recognised
- Remove the cartridge/s you have just installed and turn the printer off for 30 seconds. This resets your printer memory.
- Check the copper banding on each of the cartridges. This is their contact chip and what communicates with the printer. Give them each a gentle wipe with a cloth to ensure they are clean and dust free.
- Reinstall the cartridge to your machine.
This should remove your recognition error 99% of the time!
Tips to avoid compatible Epson cartridges that cannot be recognised
Try to avoid installing more than 1 cartridge at a time. If just one cartridge has a recognition issue, the printer may alert you that all have a problem and you end up replacing cartridges perfectly able to print!
And the best advice of all? Don’t panic! The unrecognised Epson cartridge will simply be a fault on that individual chip, and a replacement will fix the problem. If you have purchased from a retailer such as Stinkyink, the cartridges are performance guaranteed and a replacement will be readily available to solve your problems.
Hope this helps, happy printing