Epson ink cartridges cannot be recognised? November 03, 2010 10:39 by Matt Bird

Whilst we quality test and guarantee every cartridge we sell, there is the occasional unavoidable issue with epson ink cartridges not being recognised. Handily, it is a simple enough issue to solve, so read on to see how to get printing again.

How to fix compatible Epson ink cartridges not being recognised

Remove the cartridge/s you have just installed and turn the printer off for 30 seconds. This resets your printer memory.
Check the copper banding on each of the cartridges. This is their contact chip and what communicates with the printer. Give them each a gentle wipe with a cloth to ensure they are clean and dust free.
Reinstall the cartridge to your machine.

This should remove your recognition error 99% of the time!

Tips to avoid compatible Epson cartridges that cannot be recognised

Try to avoid installing more than 1 cartridge at a time. If just one cartridge has a recognition issue, the printer may alert you that all have a problem and you end up replacing cartridges perfectly able to print!

And the best advice of all? Don't panic! The unrecognised Epson cartridge will simply be a fault on that individual chip, and a replacement will fix the problem. If you have purchased from a retailer such as Stinkyink, the cartridges are performance guaranteed and a replacement will be readily available to solve your problems.

Hope this helps, happy printing :-)

6 Responses to “Epson ink cartridges cannot be recognised?”

doona says:

March 01, 2011 18:44

Tried your recommendation and it worked for 24 hours but now I have recognition problems again. Have tried removing and cleaning all cartridges to no avail. What now - help!

Matthew Bird says:

March 02, 2011 09:09

Hi Doona,

It sounds like you've got a faulty chip on one of the cartridges that is being temperamental. Have you recently replaced one of the cartridges?